In the news of RTL television, it was stated that banks in the Netherlands closed their branches after increasing digital banking services and Kovid-19’s removal of people from physical processes.
In the news, it was mentioned that while there were 6,100 bank branches in the Netherlands in the early 2000s, this number has now decreased to 420, which corresponds to a decrease of 93 percent.
In the news, which pointed out that the increase in the number of bank branches accelerated after Kovid-19, the number of branches of the country’s largest banks in the beginning of 2020 and the current branch was conveyed.
Accordingly, the number of branches of ING Bank across the country decreased from 170 to 57, the number of branches of Rabobank decreased from 335 to 136, and the number of branches of ABN Amro decreased from 129 to 27.
Reduction in the number of customers coming to the branch
In the news, which stated that the number of customers coming to the branch in the last four years decreased by 80 percent at ING bank, it was emphasized that the number of customers going to ABN Amro branches decreased by half between January 2021 and the middle of October 2022.
With the decrease in the need for branches, the news reported that some bank branches provide service on certain days and hours of the week, and the Rabobank branch in the town of Losser serves customers for only 2 hours once a week.
In the news, which stated that many of the services provided in the branch were also provided online with the digitalization, it was mentioned that the number of closed branches is expected to continue to increase in the long term, even if the physical branches continue to exist.