Health Minister Dr. Fahrettin Koca’s tweets with the mention of ‘Non Attended Appointment Cancellations’, which he shared with the public on his official twitter account, worked. In the first tweets of the new year, the husband responded to the criticism of “there are no appointments in hospitals” by drawing attention to the fact that missed appointments should not be canceled from the system. Minister Koca informed the citizens to cancel their appointments with two consecutive tweets on January 3. Minister Koca’s first tweet included the following sentences: ” mhrs.gov.tr APPOINTMENT CANCELED. Enter the system. Click on the menu that opens under your name, from Appointment Information to appointment history. At the top, you’ll see the unscheduled appointment. Press CANCEL BUTTON for an appointment you will not attend. Thank you for making room for a patient.”
Secondly, Minister Fahrettin Koca tweeted, “O 182 MHRS APPOINTMENT CANCELLATION”, “Make the appointment you won’t go to mhrs.gov.tr Alternatively, you can cancel over the phone. Call our 182 Invitation Center, answer the questions with the help of the keys, and the cancellation process will take place. Thank you for making room for a patient.”
“We can solve the appointment issue together”
Following two informative tweets, Minister Fahrettin Koca made an exemplary statement on the cause of the congestion in the appointment system in his tweet, which started with the sentence “THINK TWO PEOPLE, NEIGHBORING THE DOOR” on January 4, and directed the analysis: “Someone has made an appointment, he will not go. Didn’t cancel. Someone else is having trouble getting an appointment in a one-on-one branch. That’s how obvious the problem with non-cancelled appointments is. The person we have difficulty with may also be a relative of ours. We can solve the dating problem together,” he tweeted.
Thank you for the falling rates in missed appointment cancellations
After his tweets titled “Appointment cancellations on 3-4 January”, in his tweet dated 17 January, Minister of Health pointed out that the appointments that were not canceled although they were not canceled decreased to 19.9% in the first 10 days of December, which were not canceled although they were not cancelled. By mid-January 1-10, this rate dropped to 13.6%. Thank you to those who showed sensitivity. Despite the declining rate, the number of appointments that were not canceled on January 1-10 is 705,000.” (BSHA – Science and Health News Agency)